In an EHR Intelligence report, Jennifer Bresnick lays out 10 questions providers should ask their vendors before the implementation of ICD-10.
The 10 questions are:
1. Who is my dedicated contact person?
2. When will your ICD-10 compliant system be ready?
3. Are there any additional costs involved for upgrades or ongoing maintenance?
4. Are there new hardware requirements on my end?
5. Will there be new things to learn within the software interface?
6. What customer support and training will be provided?
7. What is the basis of your crosswalk or mapping strategy?
8. Will your product support dual coding?
9. What is your external testing strategy?
10. Do you have a contingency plan if you’re not ready by October 2014?
More Articles on ICD-10:
athenahealth is First HIT Vendor to Guarantee ICD-10 Compliance for Clients
AHA Extends ICD-10, Meaningful Use Readiness Survey
Survey Shows Providers Far Behind in ICD-10 Planning