The Connecticut Hospital Association honored Norwalk (Conn.) Hospital with the 2019 John D. Thompson Award for Excellence in the Delivery of Healthcare Through the Use of Data, reports Hamlethub.
Four insights:
1. The award recognizes advancement for the integration of care in patients undergoing joint replacement surgery.
2. In 2012, Norwalk introduced a total joint replacement destination center of excellence to improve length of stay, discharge home and patient satisfaction.
3. In 2017, five years after the program was implemented, it achieved a 75th percentile ranking among 300 hospitals in length of stay, discharge home, readmissions, blood transfusions, distance walked and patient satisfaction.
4. Patient satisfaction scores received a dramatic rise from 2012, where most patients were discharged to extended care facilities, length of stay was higher than the national average and surgeons followed differing procedures.